With over 90 years in business, Johnston’s is a trusted New Zealand Brand.
We make it our priority to help you make the best coach travel choice based on your needs. Each member of our dedicated support team will meet work to your requirements efficiently, armed with an expansive knowledge of our fleet, destinations and the services we offer.
There is always somebody available to help you 7 days a week. Our drivers are passionate about what they do and take pride in our fleet. Many of our drivers have had experience in complimentary roles prior to the uptake of a role at Johnston’s.
Regardless of experience, each must complete extensive driver training to provide exemplary customer focus, become familiar with our coaches, preferred routes and the required level of maintenance that is expected while on tour. On completion, they prove themselves to be highly skilled drivers as well as gracious hosts.
Johnston's Coachlines is part of the Kinetic group, Australasia’s largest bus operator.
Kinetic’s mass transport credentials have been developed over 40 years with extensive experience and capabilities delivering fully integrated services across airport transport, government urban and school services, and charter services.
Kinetic’s growing mass transit platform includes leading airport transit business SkyBus, urban bus operators Surfside Buslines, Sunbus, Loves Bus Service, and Go Bus Transport, and Sydney’s largest bus and coach charter company Telfords, and New Zealand's premier coach brand, Johnston's Coachlines.
Johnston’s have been awarded a 5-star operator rating by the New Zealand Transport Agency (NZTA) and is ISO certified. ISO 9001 is a quality management system focused on ensuring our business delivers a consistent level of quality to our clients and partners by having well defined and regularly reviewed processes and procedures.
Johnston’s are highly reputable among partners and clients for having immaculate coaches, premium service, and the highest safety standards. Adherence to quality has earned our brand a Gold Sustainable Tourism Business Award from Qualmark New Zealand.
A Gold Award is the top tier in the Qualmark rating system. It recognises the best sustainable tourism businesses in New Zealand, with the delivery of exceptional customer experiences being an integral part of everything they do. A Gold Sustainable Tourism Award identifies those businesses that are leading the way in making the New Zealand tourism industry a world-class sustainable visitor destination.
At Johnston’s, Safety is paramount. For your personal safety, there are multiple emergency exits on every coach as well as multiple fire extinguishers. All of our coaches are equipped with seatbelts for safety and peace of mind.
The quality and safety of our vehicles start with design and construction requirements specifying high safety standards. We purchase our coaches from reputable brands such as MAN, Volvo and Scania. All our coaches have wide-angle mirrors and vehicle stability and handling electronics to protect against accidents. They are maintained by our engineers to the rigorous manufacturer’s recommended schedule to ensure they are road safe at all times.
Behind the wheel of every coach is a well-trained driver. All drivers have successfully completed defensive and hazardous driver training and certification. For our South Island operations, we have specific driver accreditation for the Milford Road and for snow and ice conditions. For all drivers requiring it, they have certificates in long-distance passenger driving and in the case of emergency, they all have first aid training.